Privacy Policy

This Privacy Policy describes how Elysian Head Spa ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, book our services, or otherwise interact with us ("you"). By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Elysian Head Spa is a head spa and wellness business located at 1201 Baylor Street, Austin, Texas 78703. You can reach us at info@elysianheadspa.com or +1 (512) 887-6633.

2. Information We Collect

Personal Information: We may collect personal information you provide voluntarily, including your name, email address, and phone number when you book an appointment, fill out a form, or contact us.

SMS & Text Messaging: By entering your phone number, you agree to receive text messages from Elysian Head Spa. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP or UNSUBSCRIBE to opt out at any time. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Booking & Payment Information: When you book an appointment, we collect appointment details and service preferences through our booking and payment platform, Boulevard (Boulevard, Inc.). Payment information is collected and processed securely by Boulevard. We do not store your payment card details.

Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, device type, and pages visited.

Cookies & Tracking Technologies: We use cookies and similar technologies — including the Meta Pixel (Facebook Pixel) — to understand how visitors use our website, measure ad effectiveness, and deliver relevant advertising on Facebook and Instagram. You can manage cookies through your browser settings or opt out of Meta's ad targeting via your Facebook Ad Preferences.

3. How We Use Your Information

  • To book and manage your appointments

  • To send appointment confirmations, reminders, and follow-ups

  • To process payments for services

  • To send promotional emails or SMS messages (with your consent)

  • To improve our website and understand how visitors use it

  • To measure and optimize advertising on Meta platforms (Facebook & Instagram)

  • To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Boulevard (Boulevard, Inc.): Our booking and payment platform, used to manage appointments and process payments securely.

  • Meta Platforms, Inc.: Via the Meta Pixel for advertising on Facebook and Instagram. Data shared is subject to Meta's Privacy Policy.

  • Other Service Providers: Trusted third parties who assist with website maintenance, customer support, or email marketing, under confidentiality obligations.

  • Legal Requirements: When required by law or to comply with legal processes.

  • Business Transfer: In the event of a sale, merger, or acquisition, your information may transfer to the acquiring entity and will remain protected under this policy.

5. Your Privacy Rights

As a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA). Regardless of your location, we honor the following rights for all users:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate personal information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Data Portability: Request your data in a portable, machine-readable format.

  • Opt-Out of Targeted Advertising: You may opt out of the use of your data for targeted advertising. To do so, contact us at info@elysianheadspa.com or adjust your preferences via Facebook Ad Preferences.

  • Opt-Out of Marketing: Unsubscribe from emails at any time via the unsubscribe link. Opt out of SMS by replying STOP.

To submit a privacy request, contact us at info@elysianheadspa.com. We will respond within 45 days as required by Texas law.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Elysian Head Spa
1201 Baylor Street, Austin, Texas 78703
Phone: +1 (512) 887-6633
Email: info@elysianheadspa.com